Need help?
Frequently Asked Questions
FAQ
Orders within the Netherlands are usually delivered within 1–2 business days.
International orders can take 3–10 business days, depending on the country and customs processing.
Shipping costs are calculated at checkout and depend on your location and the size of your order.
Yes! Once your order has been shipped, you will receive a tracking number to follow your package.
Yes, you can return items within 14 days of receiving them. Returns are at your own cost.
Products must be unused, in the original packaging, with the original tags attached, and without any unpleasant odors.
Send an email to info@limaya.com with your order details and the items you want to return. We will then provide you with return instructions.
Once we have received and checked your return, the amount will be refunded to your account within 7 business days.